Contact LetterClick
More information about our services
Pretty much all the information about BrandMail® is found here at our web
site and can be accessed from our home page. If you can not find the
information you need there, send a message here, please address your
question to
more_info@hq.letterclick.com.
Customer Support for BrandMail® subscribers
Please check the
BrandMail® User's Guide,
BrandMail® Connection Guide and the
LetterClick Knowledgebase found at
help.letterclick.com for
answers to common questions/issues that you may be able to resolve most
quickly and effectively yourself without waiting in our support queues.
If these documents do not address your need, contact customer support by
email
help@letterclick.com or by
phone at (800) 743-4985.
In order to keep our costs low and prices reasonable, BrandMail® support
is provided primarily by email and voicemail with phone appointments made for
problems that cannot be resolved by initial email communication or for initial
connection setup. In general, you will receive email response to your
support inquiry within 24 hours.
To place an order
Existing customers that want to add additional BrandMail® accounts for
their business can do so most conveniently by logging into their account
from our home page and then using the link under Order More BrandMail®.
Or they may register without login by filling in information for the new
accounts at
www.letterclick.com/register
and at the company information page (third page in sequence), you may
submit the email address of the master account of your company to
automatically copy most registration information and link payment for
the new account to the master account.
New customers may directly place your order for individual subscriptions
to BrandMail® by registering at www.letterclick.net/register. For
assistance with orders for more than 10 individual subscriptions or with
pre-sales questions, please contact Sales by email
sales@letterclick.com or by
phone at (800) 743-4985.
Investor & Corporate Matters
investor_info@hq.letterclick.com
Letter Services, Inc.
45 Main Street,
Suite 309-#122,
Brooklyn NY 11201
(415) 259-0115
(800) 743-4985
Partnerships and alliances
LetterClick offers Affiliate and Reseller programs where you can make
money referring customers or selling BrandMail® service through your web
site or otherwise. You receive a special URL and tracking link to our
website, and your referrals and sales are tracked electronically.
For information about and sign-up for our Affiliate referral program and
commissions,
click here. For
further questions, or information on our full reseller program please
contact us at our headquarters, above, or email
partners@hq.letterclick.com.
Other
If you want to contact us about something other than the choices above,
please write to
info@hq.letterclick.com.
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